Power outage in scarborough update

In fact, Toronto Hydro has more than 28, kilometres of wires across the city. This can make it tricky for crews to determine the exact location of the problem. This may delay their ability to establish or confirm ETRs. During emergencies affecting hundreds or thousands of customers, we often receive safety calls about downed wires, trees and poles. Safety is our top priority and crews attend to these reports first.

If an outage was caused by equipment failure, crews may need to collect replacement parts or arrange to have equipment delivered on site. Before crews arrive on site, we may be able to provide preliminary ETRs based on historical data. We study the data for patterns that may help us predict approximate restoration times.

These patterns include the nature of the outage, equipment type and location. Often times, the first ETR you see is a preliminary. Estimated restoration times may change due to:. Crews may have to pause their work if weather conditions, such as ice storms, lightning or high winds, make it unsafe to work.

Downed trees and wires can also impact the restoration process because affected areas have to be made safe and cleared before crews can begin repairs. It may take up to 20 minutes after reporting your outage before it shows up on the outage map.

Visit how power gets restored. Multiple Outages Numbered pins indicate multiple outages in adjacent locations. Click on the pin to zoom in on specific outages. Outage Area Click the map to zoom in. Red-shape indicates an area affected by an outage. Click on it to view outage details. Shaded areas may overlap if there are multiple outages in close proximity. My Outage Status Sign in to your account to view whether power is on or off at your home or business. A purple pin indicates power is off.

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