Windows fax and scan tiff

Check documents and videos on compatibility, FAQs, upgrade information and available fixes. Windows 11 Support Center. Create an account on the HP Community to personalize your profile and ask a question. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.

While we prepare for the move, we are unable to accept new postings. Or if you need technical support for your calculator visit: HP Calculators.

This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board. All forum topics Previous Topic Next Topic. New member. Message 1 of 5.

Didn't find what you were looking for? Ask the community. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Need Windows 11 help? Check documents and videos on compatibility, FAQs, upgrade information and available fixes. Windows 11 Support Center. Create an account on the HP Community to personalize your profile and ask a question. Tested running as admin and we were able to scan. We then tried running normally again and the error occurred.

Running as an admin was not a viable solution, but as a temporary fix, I created an alternate local admin account and a runas shortcut to run the application with while I searched for a true solution. Membership in this group can be modified later by using Fax Service Manager. In the Control Panel search box, type phone and then click Phone and Modem. When you install the Fax Server server role, if you have not attached a fax device to the computer, a local fax printer connection, Fax , is automatically created in the Printers folder in Control Panel.

Follow the steps in this procedure to share the printer so that users can connect. This procedure describes how to create a new fax printer, and then share the printer so that your users can find it. To install fax devices, such as a fax printer, you must be a member of the Administrators group or you must have been delegated the appropriate authority. Click the Start charm, right-click the Windows Fax and Scan tile, and then click Run as administrator.

On the Choose a fax modem or server page, click Connect to a fax modem. You might be asked to install a printer. To do this, follow the instructions in the Add Hardware Wizard.

On the Choose a modem name page , type a name for the fax printer, and then click Next. The default name is Fax Modem.

The new fax printer should appear in Fax Accounts , under Account Name. Then, to share the printer that has been created, right-click the Start charm, and then click Control Panel. In the list of printers, right-click Fax , click Printer properties , click the Sharing tab, select Share this printer , and then type a name for the printer that you want your network users to see.

If you want to enable users with computers running different versions of Windows to use this printer, click Additional Drivers to install the needed drivers. In Additional Drivers , select the check box for the versions of Windows that you want to support. You are prompted to provide a path to the driver. Typically, when you add an account to the Fax service, Fax Setup in Windows Fax and Scan will ask the user to unblock RPC so that the firewall is unblocked for fax communication. You can also configure the firewall directly at any other time in Windows Firewall by verifying that Windows Fax Service is in the exceptions list.

If you are sharing the Fax service, make sure that File and Printer Sharing are also added to the exceptions list. Windows recognizes any newly installed Plug and Play fax device during service startup. After the device is installed, restart the Fax service and refresh the display. The new device will automatically appear in Fax Service Manager. To remove a device, remove it as you would any device using Device Manager, restart the Fax service, and refresh the display.

By default, a fax device is enabled to send when it is installed. However, if needed, you can also enable a device to send later. The identification information typically appears in the banner in a fax message to help the recipient determine where the fax originated. You must specifically enable a fax device to receive—it is not enabled by default. A fax device can be configured to answer incoming calls automatically or manually.

The manual option is useful if your fax and telephone share the same incoming line. And you can specify the number of rings before answering. A higher number of rings before answering is useful if your fax and telephone share the same incoming line, to give you time to answer the telephone.

As part of this process, you can also specify an optional Called Subscriber ID CSID string, a text string used to identify a fax recipient to a fax sender.

To configure fax devices, such as a fax printer, you must be a member of the Administrators group or you must have been delegated the appropriate authority. In the left pane, double-click Devices and Providers , and then click Devices. In the right pane, right-click the device you want to configure, and then click Send. This string is limited to 20 characters. Later, if you want to disable the fax device from sending faxes, right-click the device, and then click Send to clear the check mark.

In the right pane, right-click the device you want to configure, click Properties , and then click the General tab. To configure whether calls are answered automatically or manually, select the Receive faxes check box, and then do one of the following:.

Click Automatic Answer to enable the fax device to answer calls automatically, and then type a number for the value in the Rings before answering field. The default number of rings is 5. If your fax and telephone do not share a line, you should decrease this number. If your fax and telephone do share a line, and you decide to increase this number, do not increase it so much that the fax sender stops transmission. Later, if you want to disable the fax device from receiving faxes, right-click the device, and then clear either the Auto Receive or Manual Receive check box.

For outgoing faxes, you can also configure receipts, whether you will enable your users to create and use personal cover pages, and what your organization will include in the banners of sent faxes. Fax administrators have full control over the incoming fax queue. This queue is the collective queue for all receiving fax devices that are managed by the fax server—it corresponds to the Incoming folder. Users who are not members of the Administrators group need to be assigned permissions to view or manage the incoming fax queue.

A fax remains in the incoming fax queue until it is received successfully and routed in accordance with the policy specified by the fax administrator. Only then is it moved to the inbox. If a fax is not routed successfully for some reason, it remains in the incoming fax queue until it is deleted manually—or it is handled in accordance with the automatic deletion policy that you have configured for the fax queue.

You can control incoming fax jobs handled by the Fax service by disabling the reception of faxes into the incoming fax queue. If the reception of a fax is stopped while being received, but a portion of the fax is successfully received, the fax is assigned the Partially received status and is moved to the Inbox folder.

On the General tab, select Disable reception of new faxes to block new faxes from being added to the incoming fax queue. Administrators can configure incoming fax routing methods to route incoming faxes to recipients on the network.